Customer Service

You can count on our technical support team to respond quickly with any questions you may have. Setting up a new POS System and want to link it to Optimum Control… Adding a new location… You have our commitment that we will work with you until your situation is resolved.

Optimum Control Technical Support

Designed to give you total support and the latest tools to help you maximize your Optimum Control Experience.

» Email and telephone support
» Software updates and version enhancements
» Periodic bulletins including new features and services within the program
» Telephone support available Monday – Friday normal business day 9:30-17:00 GMT
» Per incident user fee plan at £45 per call. This option is available for customers who wish to opt out of yearly technical support plan but wish to call on a per case basis. Future updates are subject to an upgrading fee.

Phone: 01566 779470

or email to support@optimumcontrol.co.uk

» Support

» FAQs

» Feedback

» License User Help

» Registration

» System Requirements

» Contact Us

» Clients love it!

HASKINS GARDEN CENTRES

"We are a group of garden centres with four restaurants offering a wide product choice within a branded framework. I needed a cost effective & easy to operate system that both the local management & head office functions could use to manage our cost prices, centralise the menu recipes & costings, track product range profitability & popularity, help control stock levels & improve the achieved margin. Optimum Control ticked all those boxes & as a result has helped to drive the GP% up by over 3.5%. On our reasonably high turnover, it paid for itself ahead of schedule & provided the catering team with valuable data to work with."

Carl Hadfield - Head of Catering