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Privacy Policy



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Privacy Policy


Privacy Policy 

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information. 


Cookies Policy

This Cookies Policy explains what cookies are, how Competitive Contract Services use cookies and similar technologies on their websites, and what you can do to manage how cookies are used. We are committed to protecting the personal information we collect when you use our websites and other services.  This cookies policy contains more information on the following:


1.            We may collect, store and use the following kinds of personal information: 

(a)      information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation); 

(b)      information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services (including your name, company name and address, telephone number, email address and credit card details) 

We will not provide your personal information to any third parties for the purpose of direct marketing. 

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. 

2.            We may use your personal information to: 

(a)      administer the website; 

(b)      enable your use of the services available on the website; 

(c)      send to you goods purchased via the website, and supply to you services purchased via the website; 

(d)      send statements and invoices to you, and collect payments from you; 

(e)      send you general (non-marketing) commercial communications; 

(f)      send you email notifications which you have specifically requested or agreed to receive; 

(g)      send to you occasional information and marketing communications relating to our business where you have specifically requested this, by email; 

(h)      deal with enquiries and complaints made by or about you relating to the website. 

Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us. 

All our website financial transactions are handled through our payment services provider, PayPal.  You can review the PayPal privacy policy at  We will share information with  PayPal only to the extent necessary for the purposes of processing payments you make via our website and dealing with complaints and queries relating to such payments.


3.       We may disclose information about you to any of our employees, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

 In addition, we may disclose your personal information:  

(a)      to the extent that we are required to do so by law; 

(b)      in connection with any legal proceedings or prospective legal proceedings; 

(c)      in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); 

(d)      to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling; and 

(e)      to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information. 

Except as provided in this privacy policy, we will not provide your information to third parties.


4.       International data transfers 

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy. 

Information which you provide may be transferred to countries (including Canada) which do not have data protection laws equivalent to those in force in the European Economic Area.  

In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world.  We cannot prevent the use or misuse of such information by others.


You expressly agree to such transfers of personal information. 

5.       Security of your personal information 

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.  

We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted. 

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. 

6.       Policy amendments 

We may update this privacy policy from time-to-time by posting a new version on our website.  You should check this page occasionally to ensure you are happy with any changes. 

7.       Your rights 

You may instruct us to provide you with any personal information we hold about you.  Provision of such information will be subject to: 

(a)      the payment of a fee (currently fixed at £10.00); and 

(b)      the supply of appropriate evidence of your identity for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address. 

We may withhold such personal information to the extent permitted by law. 

You may instruct us not to process your personal information for marketing purposes by email at any time.  In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes. 

8.       Third party websites 

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites. 

9.       Updating information 

Please let us know if the personal information which we hold about you needs to be corrected or updated.

10.     Contact 

If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to or by post to Optimum Control, Competitive Contract Services, Pentreve, South Petherwin, Launceston, Cornwall PL15 7JA 

11.     Data Controller 

The data controller responsible in respect of the information collected on this website is Competitive Contract Services.